Terms & Conditions

  • A deposit equal to 2 nights’ accommodation will be charged to the credit card provided at time of reservation to secure your booking. Your reservation is not confirmed until the deposit has been paid and a confirmation number received from the hotel.
  • Cancellations must be received in writing by email () or facsimile to Peninsula Boutique Hotel Port Douglas  +61 7 4099 5440. Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Cancellations received 15 days or more (local hotel time) prior to the arrival date - the deposit will be refunded in full less a $100 administration fee. The administration fee covers the cost of processing the booking, receipting the booking and banking the money, cancelling the booking from the system, processing refund via electronic medium and meeting bank charges.
  • Cancellations received 14 days or less (local hotel time) prior to the arrival date will forfeit the full deposit paid.
  • ‘No Show’ or “Early Departure” for any reason incurs the full accommodation cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage. Should the suite be relet a refund of the booking difference will be applied.
  • Balance of accommodation payable on arrival, room charges and all incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • 2% surcharge applies to all American Express and Diners Club International card transactions. 1% surcharge applies to all Visa and Mastercard transaction.
  • Complimentary Arrival transfer is a seat on a shuttle bus through a transfer company, if guests choose to upgrade to their own private transfer it will be an additional $110 per couple. Subject to availbity.
  • Our hotel only carters for people over the age of 17.
  • All guests are requested to read the T&Cs - Rules of the House.pdf

Package Terms & Conditions

  • 3 Night Spa & Bubbles Package, 4 Night Ultimate Indulgence Package, 6 Night Romanic Getaway & 5 Night Explore & Adventure Packages are only valid from 1st November through to . Packages are not applicable during high season: 1 July to 31 October annually.
  • Packages listed on our website are only available for direct bookings with Peninsula Boutique Hotel Port Douglas.
  • Reservations by emailing: email/res)(peninsulahotel.com.au or phoning 1800 676 674 (+617 4099 9100 from overseas).
  • 50% deposit is required at the time of reservation.
  • If the reservation is cancelled 30 days before arrival date the deposit will be refunded in less a $100 administration fee.
  • If however the reservation is cancelled within 30 days of the arrival date then the deposit will be retained.
  • Additional terms and conditions apply.
  • Packages cannot be used in conjuction with any other promotional rates, offers or packages and is subject to availability at time of booking.

 

Tropical EscapeTerms & Conditions

  • Package includes the following:

    • 5 nights in an Ocean View Suite for 2 people
    • Complimentary departure transfer from the hotel to Cairns airport. Transfer is a seat in a coach bus, if guests would like to upgrade to a private transfer it's at a cost of $110 per couple. Subject to availability.
    • Full daily buffet breakfast (served 7am - 10am)
    • Daily Happy hour house Beer/wine/soft drink per guest. Can be only be redeemed during Happy Hour (4:30pm - 6pm Daily). Beverage is valid for one drink per person per day. Drink is only for house beer, house wine or a soft drink.
    • $150 Hi Tide by the Beach voucher, only can be used inone transaction. Guests need to book via reception.
    • The daily WIFI limit is 50MB, WIFI details will be provided upon checkin.
    • The Tropical Escape Package can not be used with any other promo. Any unused portion of the package is non-refundabable for cash or exchanged for other services or cash.
    • Packages can not be split and offer is for consecutive nightly stays
    • Limited room availabilty (special room requests can not be garanteed)
    • Travel is between 1st May until 30th June 2018

 

Get Luxe Terms & Conditions

  • Only one voucher can be used per booking
  • Package is just for 2 adults (please note Peninsula Boutique Hotel is an adults only hotel)
  • Please note it's not possible to have an extra bed in any of the rooms, the maximum room capacity is two people in king or twin bedding
  • Any changes to the confirmed booking are at the discretion of the property and charges may apply
  • No bookings dates can be changed to fall within 12th  June and the 31st October.
  • All surcharges are payable directly to the hotel
  • Peninsula Boutique Hotel is a non smoking property.
  • Cancellations must be received in writing by email () or facsimile to Peninsula Boutique Hotel Port Douglas  +61 7 4099 5440. Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Cancellations received 15 days or more (local hotel time) prior to the arrival date - the deposit will be refunded in full less a $100 administration fee. The administration fee covers the cost of processing the booking, receipting the booking and banking the money, cancelling the booking from the system, processing refund via electronic medium and meeting bank charges.
  • Cancellations received 14 days or less (local hotel time) prior to the arrival date will forfeit the full deposit paid.
  • ‘No Show’ or “Early Departure” for any reason incurs the full accommodation cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage. Should the suite be relet a refund of the booking difference will be applied.
  • Balance of accommodation payable on arrival, room charges and all incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • 2% surcharge applies to all American Express and Diners Club International card transactions. 1% surcharge applies to all Visa and Mastercard transaction.
  • All guests are requested to read the T&Cs - Rules of the House.pdf

Package includes the following:

  • 5 nights in an Ocean View Suite (an upgrade from our Poolview Suite)
  • Complimentary arrival transfer from the airport. Transfer is a seat in a coach bus, if guests would like to upgrade to a private transfer it's at a cost of $110 per couple. Subject to availability.
  • Full daily buffet breakfast (served 7am - 10am)
  • Enjoy Nirmaya Spa with 2 x $25 credits. Niramaya spa credits are valid from Monday to Friday (excludes Public holidays) and are to be used on any service of 1 hour or more (can't be used with Spa/Lunch Promo.) Spa credits can not be combined, exchanged or used with any other offer or be exchanged for cash.
  • Daily Happy hour house Beer/wine/soft drink per guest. Can be only be redeemed during Happy Hour (4:30pm - 6pm Daily). Beverage is valid for one drink per person per day. Drink is only for house beer, house wine or a soft drink.
  • 20% for 2 adults off Silver Sonic Outer Barrier Reef Snorkle & Cruise Tour. Discount can only be used throughout the duration of the guests stay. Bookings need to be made through Peninsula Boutique Hotel front office. Can not be exchanged for any other Quicksilver product. Any additional costs purchased on board such as upgrade to dive is at the guests expense. Guests need to pay for the Environmental Management Charge on board at own expense. Tours are subject to availability and may not be available on public holidays (other blockout dates may apply). We recommend that you prebook your tour prior to arrival.
  • Vouchers will be provided at checkin and must be presented at the Hi Tide bar.
  • 2 course set lunch at Hi Tide Restaurant for 2 guests inc. 1 x house beer, house wine or a soft drink, Menu is subject to change. Voucher for lunch will be provided at checkin and must be must during guests stay.
  • Hotel vouchers or hotel gift can not be exchanged for cash or other products.
  • The daily WIFI limit is 50MB, WIFI details will be provided upon checkin.
  • The Get Luxe Package can not be used with any other promo. Any unused portion of the package is non-refundabable for cash or exchanged for other services or cash.
  • Packages can not be split and offer is for consecutive nightly stays.

 

We recommend that you take out Travel Insurance to cover unforeseen circumstances including natural events.

Any requests pertaining to your booking are a request only and are not guaranteed

 

 

 

 

An oasis you will never want to leave...