Our Hotel T&C's:

  • A deposit of 25% of the full accommodation will be charged to the credit card provided at the time of reservation to secure your booking. Or if staying 5 nights or less, a deposit of 2 nights' accommodation will be charged. Your reservation is not confirmed until the deposit has been paid and a confirmation number received from the hotel.
  • The remaining balance of your accommodation will be charged to your credit card 30 days prior to arrival.
  • For all special packages including honeymoon packages, a deposit of 50% is required at the time of booking and the remaining balance will be charged to your credit card 30 days prior to arrival. 
  • Cancellations must be received in writing by email (). Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Cancellations received 31 days or more (local hotel time) prior to the arrival date - the deposit will be refunded in full less a $100AUD administration fee. The administration fee covers the cost of processing the booking, receipting the booking and banking the money, cancelling the booking from the system, processing refund via electronic medium and meeting bank charges.
  • Cancellations received 30 days or less (local hotel time) prior to the arrival date will forfeit the full accommodation amount.
  • ‘No Show’ or “Early Departure” for any reason incurs the full accommodation cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage. Should the suite be relet a refund of the booking difference will be applied.
  • We strongly suggest to take out travel insurance to cover unforeseen circumstances in the event you need to cancel or reduce the length of your stay.
  • Any additional charges such as transfer costs, tours, room charges and all incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • 2% surcharge applies to all American Express and Diners Club International card transactions. 1% surcharge applies to all Visa and Mastercard transaction
  • Our hotel only carters for people over the age of 17.
  • Prices are displayed in Australian dollars.
  • Our hotel is a non smoking property.
  • Specific requests will be noted on reservations, however no gaurantee will be made. We will make every effort to honour special requests such as a specific floor, room number, adjoining rooms, etc. However the ability of these items can not be gauranteed.
  • All guests are requested to read the T&Cs - Rules of the House 2018.pdf

 

Complimentary Transfer

  • Please note from April 2019, the complimentary arrival transfer will change to a complimentary departure transfer.
  • Our Complimentary transfer offer is for the departure transfer only (bookings post April 19) & is from our hotel on the day of your departure to Cairns Airport or Cairns Central.
  • This service is only available for guests who book for 3 nights and more & have book directly through our hotel or through specific travel agents.
  • The Complimentary transfer is a seat on a shuttle bus through a transfer company, if guests choose to upgrade to their own private transfer it will be an additional $110AUD per couple. Subject to availbity.
  • The shuttle bus service departs hourly, if the guests missed the transfer they will need to wait for the next service available.
  • Any transfers between 10pm and 4am will occur a $50AUD surcharge (payable directly at the hotel).
  • Guests need to contact our hotel with their flight details at least 72hrs prior to arrival

Package Terms & Conditions

  • 3 Night Spa & Bubbles Package,  5 Night Great Barrier Reef Experience Package & Stay 5/Pay 4 specials are only valid from 1st November through to 30th June . Packages are not applicable during high season: 1 July to 31 October annually.
  • Packages listed on our website are only available for direct bookings with Peninsula Boutique Hotel Port Douglas.
  • Reservations by emailing: email/res)(peninsulahotel.com.au or phoning 1800 676 674 (+617 4099 9100 from overseas).
  • 50% deposit is required at the time of reservation.
  • If the reservation is cancelled 30 days or more prior arrival date the deposit will be refunded in less a $100 administration fee.
  • If however the reservation is cancelled within 30 days of the arrival date then the deposit will be retained.
  • 5 Night Great Barrier Reef Experience Package includes return transfers (seat in shuttle bus). Any transfers between 10pm and 4am will occur a $50AUD surcharge (payable directly to the hotel)
  • Stay 5/Pay 4 Specials - max 1 night free applies. For example, if you stay 10 nights, only one night is free.
  • Additional terms and conditions apply.
  • Packages cannot be used in conjuction with any other promotional rates, offers or packages and is subject to availability at time of booking.

 

Get Luxe Terms & Conditions - Campaign 1

  • Booking dates: 20th December 2017 - 31st January 2018
  • Travel dates: 8th January 18 - 10 June 18, 1st November 18 - 31st March 19
  • Only one voucher can be used per booking
  • Package is just for 2 adults (please note Peninsula Boutique Hotel is an adults only hotel)
  • Please note it's not possible to have an extra bed in any of the rooms, the maximum room capacity is two people in king or twin bedding
  • Any changes to the confirmed booking are at the discretion of the property and charges may apply. We need at least 30 days prior to arrival if you wish to change travel dates and it can only be changed to dates we have availabilty.
  • No bookings dates can be changed to fall within 12th  June and the 31st October.
  • All surcharges are payable directly to the hotel
  • Peninsula Boutique Hotel is a non smoking property.
  • Cancellations must be received in writing by email (). Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Cancellations received 30 days or less (local hotel time) prior to the arrival date -  will forfeit the full package.
  • ‘No Show’ or “Early Departure” for any reason incurs the full package cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage.
  • All incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • We advise to take out travel insurance to cover unforeseen circumstances including natural events.
  • All guests are requested to read the T&Cs - Rules of the House.pdf

Package includes the following:

  • 5 nights in an Ocean View Suite (an upgrade from our Poolview Suite)
  • Complimentary arrival transfer from the airport. Transfer is a seat in a coach bus, if guests would like to upgrade to a private transfer it's at a cost of $110 per couple. Subject to availability.
  • Full daily buffet breakfast (served 7am - 10am)
  • Enjoy Nirmaya Spa with 2 x $25 credits. Niramaya spa credits are valid from Monday to Friday (excludes Public holidays) and are to be used on any service of 1 hour or more (can't be used with Spa/Lunch Promo.) Spa credits can not be combined, exchanged or used with any other offer or be exchanged for cash.
  • Daily Happy hour house Beer/wine/soft drink per guest. Can be only be redeemed during Happy Hour (4:30pm - 6pm Daily). Beverage is valid for one drink per person per day. Drink is only for house beer, house wine or a soft drink.
  • 20% for 2 adults off Silver Sonic Outer Barrier Reef Snorkle & Cruise Tour. Discount can only be used throughout the duration of the guests stay. Bookings need to be made through Peninsula Boutique Hotel front office. Can not be exchanged for any other Quicksilver product. Any additional costs purchased on board such as upgrade to dive is at the guests expense. Guests need to pay for the Environmental Management Charge on board at own expense. Tours are subject to availability and may not be available on public holidays (other blockout dates may apply). We recommend that you prebook your tour prior to arrival.
  • Vouchers will be provided at checkin and must be presented at the Hi Tide bar.
  • 2 course set lunch at Hi Tide Restaurant for 2 guests inc. 1 x house beer, house wine or a soft drink, Menu is subject to change. Voucher for lunch will be provided at checkin and must be must during guests stay.
  • Hotel vouchers or hotel gift can not be exchanged for cash or other products.
  • The daily WIFI limit is 50MB, WIFI details will be provided upon checkin.
  • The Get Luxe Package can not be used with any other promo. Any unused portion of the package is non-refundabable for cash or exchanged for other services or cash.
  • Packages can not be split and offer is for consecutive nightly stays.

  

Sept/Oct Indulgence Package Terms & Conditions

  • New bookings only (bookings by 10th July 2018).
  • Package is just for 2 adults (please note Peninsula Boutique Hotel is an adults only hotel)
  • Please note it's not possible to have an extra bed in any of the rooms, the maximum room capacity is two people in king or twin bedding
  • Travel dates is strictly for September & October 2018
  • This package is not valid with any offers, including returning guest rate and this  package can not be applied to any existing bookings.
  • Vouchers can not be redeemed for cash or any other products & expires the day of check out.
  • All surcharges are payable directly to the hotel
  • Peninsula Boutique Hotel is a non smoking property.
  • Cancellations must be received in writing by email (). Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Arrival transfers can be arranged for $40AUD per person (shuttle bus), additional transfers costs may occur if you choose to upgrade to a private car transfer.
  • Cancellations received 30 days or less (local hotel time) prior to the arrival date -  will forfeit the full deposit.
  • ‘No Show’ or “Early Departure” for any reason incurs the full package cost of the original reservation.
  • All incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • We advise to take out travel insurance to cover unforeseen circumstances including natural events.
  • Package is subject to room availability & special room requests can not be guaranteed
  • Departure Transfer is a seat in shuttle bus. If you do require an arrival transfer, we can organise this for $40AUD per person or from $190AUD for a private car.
  • All guests are requested to read the T&Cs - Rules of the House.pdf

Package includes the following:

  • 5 nights in an Ocean View Suite
  • Complimentary departure transfer (seat in the shuttle bus)
  • Transfer is a seat in a coach bus, if guests would like to upgrade to a private transfer it's at a cost of $110 per couple. Subject to availability.
  • Full daily buffet breakfast (served 7am - 10am)
  • 5 x $30AUD daily Hi Tide by the Beach food & beverage vouchers
  • Bottle of wine and fruit and cheese platter upon arrival

 

Luxury Escape Package Terms & Conditions

Package includes the following:

  • 5 nights in an Ocean View Suite  or 7 nights in an Ocean View Suite
  • Full daily buffet breakfast (served 7am - 10am)
  • 2 x $50AUD Hi Tide by the Beach Food & Beverage Vouchers 
  • Daily beer, wine or soft drink per person
  • Welcome iced tea and treats upon arrival
  • 10% off Backcountry Bliss River Drift Snorkelling & Mossman Gorge Tours
  • 5% off Lady Douglas River Cruises
  • Special offer at Port Douglas Spa  - Book a Holiday Zone Package (includes a 30 minute massage, 30 minute facial & 30 minute foot therapy treatment) and receive a complimentary head & scalp treatment plus a glass of wine. Booking must be made via the hotel reception. 
  • Only one voucher can be used per booking.
  • Package is just for 2 adults (please note Peninsula Boutique Hotel is an adults only hotel).
  • Please note it's not possible to have an extra bed in any of the rooms, the maximum room capacity is two people in king or twin bedding.
  • Any amendments or cancellations need to be made through Luxury Escapes. 
  • Any changes to the confirmed booking are at the discretion of the property and charges may apply. We need at least 30 days prior to arrival if you wish to change travel dates and it can only be changed to dates we have availabilty. Travel Dates strictly can not be changed for travel between 1st July through to 31st October 2019. 
  • All surcharges are payable directly to the hotel.
  • Peninsula Boutique Hotel is a non smoking property.
  • Cancellations received 30 days or less (local hotel time) prior to the arrival date -  will forfeit the full package.
  • ‘No Show’ or 'Early Departure' for any reason incurs the full package cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage.
  • All incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • We advise to take out travel insurance to cover unforeseen circumstances including natural events.
  • All guests are requested to read the T&Cs - Rules of the House.pdf
  • Beverage is valid for one drink per person per day. Drink is only for house beer, house wine or a soft drink. 
  • Hi Tide Vouchers can not be used on Public Holidays.
  • Tours & Spa special need to booked through the hotel's reception. Tours & spa specials are subject to availability and may not be available on public holidays (other blockout dates may apply). We recommend that you prebook your tour or treatments prior to arrival.
  • Vouchers will be provided at checkin and must be presented at the Hi Tide bar.
  • Hotel vouchers  can not be exchanged for cash or other products & will expire on the date of check out.
  • The daily WIFI limit is 50MB, WIFI details will be provided upon checkin.
  • The Luxury Escapes Package can not be used with any other promo. Any unused portion of the package is non-refundabable for cash or exchanged for other services or cash.
  • Packages can not be split and offer is for consecutive nightly stays.

 

 

Get Luxe Terms & Conditions - Campaign 2

 

  • Booking Dates: 1 November 2018 - 5 December 2018
  • Travel Dates: 23 November 2018 until 10th June 18 (Blackout period : 27th December 18 - 10th Jan 18 & 23/1/19 - 24/1/19)
  • Only one voucher can be used per booking
  • Package is just for 2 adults (please note Peninsula Boutique Hotel is an adults only hotel)
  • Please note it's not possible to have an extra bed in any of the rooms, the maximum room capacity is two people in king or twin bedding
  • Any changes to the confirmed booking are at the discretion of the property and charges may apply. We need at least 30 days prior to arrival if you wish to change travel dates and it can only be changed to dates we have availabilty.
  • No bookings dates can be changed to fall within the blackout period
  • All surcharges are payable directly to the hotel
  • Peninsula Boutique Hotel is a non smoking property.
  • Cancellations must be received in writing by email (). Cancellations will not be deemed to be received until you have written confirmation from Peninsula Boutique Hotel Port Douglas.
  • Cancellations received 30 days or less (local hotel time) prior to the arrival date -  will forfeit the full package.
  • ‘No Show’ or “Early Departure” for any reason incurs the full package cost of the original reservation. This policy is applied to cover the distinct possibility of our inability to relet the suite at that late stage.
  • All incidentals are to be settled prior to your departure.  Any charges incurred after settlement of your account will be charged to your credit card provided on check in.
  • We advise to take out travel insurance to cover unforeseen circumstances including natural events.
  • All guests are requested to read the T&Cs - Rules of the House.pdf

 

Package includes the following:

 

  • 5 nights in an Ocean View Suite
  • Complimentary arrival transfer from the airport. Transfer is a seat in a coach bus, if guests would like to upgrade to a private transfer it's at a cost of $110 per couple. Subject to availability.
  • Full daily buffet breakfast (served 7am - 10am)
  • Daily Happy hour house Beer/wine/soft drink per guest. Beverage is valid for one drink per person per day. Drink is only for house beer, house wine or a soft drink.
  • Vouchers will be provided at checkin and must be presented at the Hi Tide bar.
  • 2 course set lunch at Hi Tide Restaurant for 2 guests. Menu is subject to change. Voucher for lunch will be provided at checkin and must be must during guests stay.
  • Hotel vouchers  can not be exchanged for cash or other products.
  • The daily WIFI limit is 50MB, WIFI details will be provided upon checkin.
  • The Get Luxe Package can not be used with any other promo. Any unused portion of the package is non-refundabable for cash or exchanged for other services or cash.
  • Packages can not be split and offer is for consecutive nightly stays.

 

 

 

We recommend that you take out Travel Insurance to cover unforeseen circumstances including natural events.

Any requests pertaining to your booking are a request only and are not guaranteed

 

An oasis you will never want to leave...